DirectX 39811 error

Battlefield 1 General Discussion
1

https://ibb.co/mShSZd

Second time in two days that I have gotten this error message.

DirectX Function GetDeviceRemovedReason failed with
DXGL_ERROR_DEVICE_HUNG_GPU: DRIVER 39811. This
error is usually caused by the latest graphics driver crashing; try
installing the latest drivers. Also, make sure you have a
supported graphics card with at least 1024 MB of VRAM.

I am running GeForce Driver 398.11. Release Date 06/05/2018.

I am running an NVIDIA GeForce GTX 1070.

The only recent changes to my system are that I got a new mouse, and a new ASUS 144hz monitor.

2

Roll back the driver, or better yet, uninstall the driver with DDU in safe mode, and try an earlier driver.

3

Here it is happening.

https://streamable.com/dtphl

Please pardon the language at the end.

For some reason, right before it crashed, I got a notice that I can use win + g to take a screenshot…I find it odd that it popped up randomly, and can`t help but think that it is related.

4
  • Try disabling Origin in-game if you haven’t already. I had a DX error yesterday, and I solved it by disabling Origin in-game.
  • Try a clean graphics driver installation.
5

Have a look and see if something helps:
DirectX Function Error (Nvidia) - Are you actually serious EA? ( 28.03.17 - 21:34 CEST )

Its a very frustrating life long error that comes and goes. Different things fix it for some, sometimes it is fixed for a while and come back without warning…

6

DeathMetalMarine wrote: »

  • Try disabling Origin in-game if you haven’t already. I had a DX error yesterday, and I solved it by disabling Origin in-game.
  • Try a clean graphics driver installation.